How to enable Diagnostics in Oracle Applications R12

Users may not able to able to see Help >Diagnostics option or get an error “Function Not Available to this Responsibility. Please check with your system administrator.”

These profiles need to be set at user level. So specific user can access this functionality (ex. Support folks/Developers)

Navigation: Go to System Administrator responsibility
Profile> System

Profile Option Name: Utilities:Diagnostics
User Level: Yes


Profile Option Name: Hide Diagnostics menu entry
User Level: NO

Save changes
Have user logout of Oracle Application and login again

User should be able to access Help >Diagnostics Menu




Enable Forms Diagnostics, Tracing in R12 using Profile Option

This document shows how to use Forms Runtime Diagnostics using Profile Option at user level.

  1. First verify if Forms using Socket or Servlet.
  • Login on to Application Server, and check the cfg file to verify the “serverURL=”And “connectMode=” settings.
  • In Servlet Mode:
  • In Socket Mode:


  1. Enable Forms Runtime Diagnostics (FRD)

FRD can be enabled in one of the following methods:

  • Option 1: Obtain FRD Trace Using Profile Options
  • Option 2: Obtain FRD Trace Using Appsweb.cfg
  • Option 3: Obtain FRD in an ADHOC way

We will be using method “Obtain FRD Trace Using Profile Options” in this example.

To start tracing, please modify Profile Option ‘ICX: Forms Launcher’ at USER level to include the Forms parameters required for FRD logging (Note: This should not set at SITE LEVEL)

2.1: Add the trace value “ ‘?record=collect’  “ to Apps URL for profile option ‘ICX: Forms Launcher’

In Servlet Mode:https://hostname.domain:port/forms/frmservlet?record=collect
in Socket Mode:https://hostname.domain:port/OA_HTML/frmservlet?record=collect


Copy the site level value for profile option ‘ICX: Forms Launcher’ and append values’?record=collect’. Past it at the user level.

Ex. Site Value:
Modified Value:

Copy the modified value to the User level and Save.


  1. Login into Oracle Applications and launch forms via self-service. Navigate through the steps to capture trace.

Should get below prompt when you login to Form.


  1. Obtain the Trace File. It’s in $FORMS_TRACE_DIR, where<pid> is the process identifier.

Ex: $FORMS_TRACE_DIR/collect_6540

<Sample Output file>


Source:R12: Forms Runtime Diagnostics (FRD), Tracing And Logging For Forms In Oracle Applications (Doc ID 438652.1)